Careers At CareFlite

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President/Chief Executive Officer

Department: Unassigned Department
Location: Grand Prairie, TX

                                      President/Chief Executive Officer


PRIMARY FUNCTION:

To bring help and hope to patients and families following a terrible trauma, a sudden medical event, or any medical transport. To be part of the finest EMS team in the United States.

This is the President and Chief Executive Officer position for CareFlite. The Board of Directors that oversees the operations of CareFlite are appointed by the following healthcare systems:

  • Baylor Scott & White Health
  • Methodist Health System
  • Texas Health Resources
  • Parkland
  • JPS Health Network

REPORTS TO AND IS EVALUATED BY:  

Board of Directors Chairperson

SUPERVISES:

  • Vice President / Chief Operating Officer
  • Vice President / Chief Financial Officer
  • Medical Director
  • Director of Flight Operations
  • Director of Maintenance
  • Director of Business Services

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • The President and Chief Executive Officer will possess a vision for the future of the organization that is consistent with the needs of the patients, communities, and sponsor hospital systems.  The President/CEO is responsible for communicating this vision to all team-members of the organization and ensuring they are aligned with CareFlite’s mission.
  • The President/CEO will provide direction for CareFlite’s operations, ensures the successful fulfillment of CareFlite’s mission and objectives, maintains financial stability, and directs the strategic planning process to position CareFlite for long-term success. 
  • Presents regular reports on the status of CareFlite’s operations to the Board of Directors and to CareFlite’s team-members.
  • Works with the Board of Directors, leadership, other key internal and external stakeholders to develop and implement current and long-range strategic plans for CareFlite, that ensure continuous quality improvement, service excellence, financial stability, and organizational viability. Leads a team of executive leaders and directors to consider major decisions.
  • Recognizes organizational strengths, weaknesses, opportunities, and market threats and is familiar with regional and national trends that impact the medical transportation industry to ensure CareFlite is living up to its reputation as an industry-leading medical transportation provider. 
  • Guides and collaborates with leadership on and is ultimately responsible for employee engagement and leader development initiatives.
  • Works collaboratively with the Chief Financial Officer and other leaders to develop annual budgets, allocate funds within the budgets, and ensure that the organization meets key performance indicators (KPIs) and financial targets. Must have a clear understanding of matters related to business and healthcare finance, including billing and collection procedures, payer contract negotiations, reimbursement, cost reporting, and their impact on the operation of medical transportation programs. 
  • Places the utmost value on and is committed to safety, patient care, quality, and fiscal responsibility.
  • Ensures the compliance of the organization with all federal, state and local laws, standards and regulations.
  • Ensures the Medical Director is compliant and engaged with his/her responsibilities for medical control and quality assurance/improvement programs.
  • Serves as CareFlite’s representative to the Board of Directors, employees, customers, the vendors, the public, and certain governmental agencies. Develops and maintains cooperative working relationships with team-members, customers, community organizations, and healthcare facilities to ensure achievement of strategic goals and objectives.
  • Performs other related duties to benefit the mission of the organization.

 

CORE COMPETENCIES

  • Promotes leadership throughout multiple levels of the organization.
  • Leads by example to foster an environment of teamwork, collaboration, and mentorship.
  • Possesses an ability to analyze, understand and prepare budgets, and supporting financial documents.
  • Has a thorough understanding of management and financial practices in all areas and phases of business operations.
  • Effectively presents materials and findings to a wide variety of audiences.
  • Possesses superlative communication skills, particularly the ability to communicate as a leader. Communicates openly and in a timely manner.  Patiently and actively listens to understand.  Speaks and writes clearly.  Shares information appropriately and keeps others well informed.  Encourages others to share contrary perspectives.
  • Maintains focus on customer service and continuous quality improvement.
  • Takes initiative in leading the organization while being a team player collaborating to achieve successful outcomes.  Understands and values the perspective of others.
  • Interacts positively and professionally with team-members and leadership.
  • Maintains organizational focus while seeking opportunities for innovation and new challenges to innovate, advance and improve the organization.
  • Responds professionally and effectively to change and uncertainty.  Guides team-members and leadership to adapt and embrace necessary change.
  • Responds constructively to suggestions and feedback from all stakeholders, including team-members, customers, leadership, etc.…
  • Performs job responsibilities with incomparable integrity and faithfully advocates for all CareFlite team-members that perform their duties according to the company’s mission and core values.
  • Engages legal counsel appropriately and ethically to ensure CareFlite’s compliance with local, state and federal law in all its business practices and operations.
  • Creates an environment that is supportive of innovation, embraces feedback, promotes inclusion and diversity, and is dedicated to the professional growth/development of CareFlite’s team-members.
  • Demonstrates strong knowledge of data analytics and statistical methodology.
  • Demonstrates the ability to organize and prioritize multiple complex projects.

 

SCOPE INDICATORS

  • Employees: Approximately    550-750 Full and Part Time Employees
  • Net Revenue: Approximately   $ 78,000,000.00
  • Net Operating Expenses: Approximately  $ 73,500,000.00
  • Approximately 115,000 requests for service (air and ground medical transport) annually
  • Seven (7) rotor wing aircraft, one (1) fixed wing aircraft (165 MICU ambulances and support vehicles)
  • Forty-two (42) station locations and administrative installations

 

KNOWLEDGE AND EXPERIENCE REQUIRED:

  • Education Level: Master’s Degree
  • Preferred Field: Field of study related to this position/industry (Masters of Healthcare Administration - MHA, Masters of Business Administration - MBA).
  • Certification/Licensure: A clinical or medical background and professional certification/licensure is preferred (EMT-Paramedic, Registered Nurse, Advanced Practice Nurse, etc.)
  • Experience: At least ten (10) years leadership and business management experience in a medical transportation setting or organization that includes air and ground medical service lines.
  • Proven knowledge of and experience with regulations and laws that apply to air and ground medical transportation, including Texas Department of Health Services EMS rules, FAA regulations, CMS regulations, HHS requirements, and related Federal Law (HIPAA, Red Flag Rules, FTC requirements, Stark Law, EEOC regulations).
  • Proved knowledge and experience with medical transportation industry and accreditation standards (CAMTS).
  • Technical knowledge required includes proficiency with Microsoft Office Suite, Adobe Acrobat Pro.
  • Technical knowledge preferred includes proficiency with RescueNet Dispatch Billing (Zoll RNDB, RescueNet Reporting, among many other 3rd party programs.

PHYSICAL ACTIVITY:   

  Minimal

PHYSICAL/MENTAL SKILLS REQUIRED:

  • Cognitive ability to reason, process, etc
  • Ability to hear
  • Ability to see
  • Ability to distinguish colors
  • Ability to verbally communicate

 

ADA REQUIREMENTS:

Frequency of Condition

Condition                   1-33%             34-36%                       67%+              Description

Extreme heat               __X___                       _____                          _____              _______

Extreme cold               __X___                       _____                          _____              _______

Extreme swings in     

 temperature                __X___                       _____                          _____              _______

Extreme noise             __X___                       _____                          _____              _______

Working outdoors       __X___                       _____                          _____              _______

Working indoors         __X___                       _____                          _____              _______

Mechanical hazards    __X___                       _____                          _____              _______

Electrical hazards       __X___                       _____                          _____              _______

Explosive hazards       __X___                       _____                          _____              _______

Fume/other hazards    __X___                       _____                          _____              _______

Dust/mite hazards       __X___                       _____                          _____              _______

Chemical hazards        __X___                       _____                          _____              _______

Toxic waste hazards   __X___                       _____                          _____              _______

Radiation hazards       __X___                       _____                          _____              _______

Wet hazards                __X___                       _____                          _____              _______

Heights                        __X___                       _____                          _____              _______

Other conditions         ______                        _____                          _____              ___

 

OSHA JOB CATEGORY:

_____  Category I: Tasks that involve exposure to blood, body fluids or tissues.  All procedures or other job-related tasks involve an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a  Potential for spills or splashes of them are category I tasks.  Use of appropriate protective measures, such as gloves, masks, goggles and gown are required for every employee engaged in Category I tasks.

 

_____  Category II: Tasks that involve no exposure to blood, body fluids or tissues but employment may require performing unplanned Category I tasks. The normal work routine involves no exposure to blood, body fluids or tissues, but exposure may be required as a condition of employment.  Appropriate protective measure, such as masks, goggles and gown are readily available to every employee engaged in Category II tasks.

 

_X__   Category III: tasks that involve no exposure to blood, body fluids or tissues and Category I tasks are not a condition of employment.  The normal work routine involves no exposure to blood, body fluids or tissues (although situations can be imagined or hypothesized under which anyone, anywhere might encounter potential exposure to body fluids).  Persons who perform these duties are not called upon as part of their

employment to perform or assist in emergency medical care or first-aid or to be potentially exposed in some other way.  Tasks that involve handling implements or utensils, use of public or share bathroom facilities or telephone and personal contacts such as handshaking are Category III tasks.

 

 

 

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